Policyholder Testimonials

The RTF Way: Extensive knowledge, friendly service and quick resolutions ... every day, every time.

Operating cost effectively is critical in every business. While this resource provides extensive settlement expense reduction, RTF understands that carriers are entrusting us to make sure their policyholder's encounter the best claim experience possible. RTF takes our role in the claim process very seriously and sets out to make sure we extend the highest level of dedicated, professional and prompt service.

“RTF was instrumental in providing the tools needed to maintain our business at a cost below our sources and equal to our reimbursements from insurance.”

Edward – Richmond, VA

“Very easy to work with. Helpful and informative every step of the way.”

Linda – Fenton, MI

“The service was absolutely great. They were there 100% and kept us completely updated.”

Lauri – Massena, NY

“Representative was very quick to respond and very professional. This is a horrible incident that we have experienced in the past, but he gave us comfort and peace of mind.”

Mark – Cerritos, CA

“Very smooth process. Thank you for the speedy shipment of replacement machines.”

Misty – Dallas, TX

“I expected professionalism but I did not expect the kindness and concern we were shown. RTF was awesome as was everyone we dealt with. Considering the awful event that caused us to have a claim, this was a great experience. Thanks for everything.”

Janie – Bruceton Mills, WV

“RTF was very helpful and handled our claim with prompt response. Thank you.”

Debbie – Long Beach, CA

“Claim was handled in a very efficient and quick manner. Thank you.”

Kay – Waddy, KY

“Great people to work with. Very polite and get back to you when they say they will. Top notch.”

Justin – Watertown, SD

“I was amazed by the quick response and speed as well as professional courtesy in which our case was handled.”

Eric – El Cajon, CA

“RTF did a great job with this claim. Special thanks to their staff as they were a pleasure to work with. Well done! Thanks!!”

John – Elgin, ND

“Everyone involved made the best out of an unfortunate situation. Thanks.”

Eric – Leroy, IL

“RTF made a bad experience (truck and tools being stolen) about as easy as it could be. I am very pleased with the responsiveness and keeping me informed on the status of everything. I never felt neglected or in the dark about the process.”

Glen – Yorktown, VA

“Insurance company and RTF were both very helpful. Every aspect of this claim was handled well beyond my expectations. The claim was extremely painless and we were able to get back to work quickly. Thank you for the great service.”

Bob – Stockton, CA

“You guys have an amazing process and service. Thank you for all your help and caring. ”

Gary – Orlando, FL

Policyholder questions?

Click here