Policyholders Survey Comments

“Both insurance carrier and RTF did a great job!  Turned a very bad situation into a great one…employees are happy.” Napoleon – Corona, CA

“Replacement of our stolen tools was relatively painless.  RTF staff was helpful with any questions.  And we didn’t have to go shopping for a bargain.”  Jim – Duluth, MN

“The time it took to get the tools was amazing.  I was very satisfied by the professionalism of RTF and the organization!”  Zeb – Green Forest, AR

“RTF was great about calling back and helping us get replacement equipment as fast as possible.  They were really a big help!”  Ann – Columbus, OH

“I appreciated the exceptional service and courtesies.  The settlement was more than fair!”   Joe – Kankakee, IL

“Very prompt service and very helpful in replacing equipment lost in our fire.  Saved me time while rebuilding. Thanks.”  Rod – Livingston, TX  

“It was great to work with RTF.  Fast & cautious would be the best words to describe experience.  Thanks much.”  Mark – Victor, NY

“We feel RTF’s response needs no improvement or changes – You were excellent in keeping us up to date on everything and responding to our questions.  Thank you for your excellent service.”  Pat – Corvallis, OR

“I was extremely impressed with how this claim was handled.  You did exactly what you said you would do and did it very well.  Thank you.”  Kevin – Spokane, WA

“The whole transaction went very smoothly.”  Joan – Elgin, IL

“RTF did an excellent job with follow up calls.  Very smooth experience.  Thanks RTF.”  Aaron – Waterford, CT

“We had excellent response & cooperation from RTF.  Staff always had a positive attitude and was very helpful.”  Judy – Dayton, OH

“RTF accommodated our company with expertise and professionalism.  Our experience was a pleasant one.”  Stephanie – Orange, TX

“This service was outstanding.  We had the tools replaced probably quicker then shopping for all the replacements.”  Pam – Blaine, MN

“RTF was wonderful.  We can’t say enough about the professionalism and quick follow-up.  They were always helpful, courteous, attentive and had a good attitude.  RTF was the best!" Cherie – Montebello, CA