Policyholders Survey Comments


The service that we received was Great from start to finish. It was handled very professional. Thank you .” Allison – Long Beach, CA

Replacement of our stolen tools was relatively painless. RTF staff was helpful with any questions. And we didn’t have to go shopping for a bargain .” Jim – Duluth, MN

The time it took to get the tools was amazing. I was very satisfied by the professionalism of RTF and the organization! ” Zeb – Green Forest, AR

RTF was great about calling back and helping us get replacement equipment as fast as possible. They were really a big help! ” Ann – Columbus, OH

RTF rep did FANTASTIC job helping get our claim processed quickly and correctly! I was very impressed by professionalism and great customer service! ” Rachel – Oklahoma City, OK

Very prompt service and very helpful in replacing equipment lost in our fire. Saved me time while rebuilding. Thanks. ” Rod – Livingston, TX

Service was unbelievable. The replacement of our tools was fast and very easy. Answers to all questions asked were prompt. ” Steve – Niagara Falls, NY

We were very pleasantly surprised that our claim was handled so quickly and fairly. It was painless. Thanks so much! ” Glenn – Springville, UT

I was extremely impressed with how this claim was handled. You did exactly what you said you would do and did it very well. Thank you. ” Kevin – Spokane, WA

The whole transaction went very smoothly .” Joan – Elgin, IL

RTF did an excellent job with follow up calls. Very smooth experience. Thanks RTF .” Aaron – Waterford, CT

Our company was very pleased with everyone at RTF and the way everything was handled. It was a pleasurable experience and we are extremely satisfied. Thanks to everyone who help! ” Amy – Fleetwood, PA

RTF accommodated our company with expertise and professionalism. Our experience was a pleasant one. ” Stephanie – Orange, TX

This service was outstanding. We had the tools replaced probably quicker then shopping for all the replacements. ” Pam – Blaine, MN

RTF was wonderful. We can’t say enough about the professionalism and quick follow-up. They were always helpful, courteous, attentive and had a good attitude. RTF was the best! " Cherie – Montebello, CA

When a company is out of business due to a loss, it is nice to know you have the support from both a company like RTF and your insurance company. " Shirley – Decatur, GA

 
 
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